The aim of the Voice Leadership is to empower users of voice self-service, voice biometric and contact centres solutions, with knowledge and the opportunity to share their experiences with others.
This is achieved through discussion forums, webinars and events that bring together industry personnel. Why not become a part of this and sign up to become a member.
Please check below for upcoming dates and locations.
Breakout Session - 2009 ANZ Biometric Research Project
By Dr Catriona Wallace
Download the presentation (PDF) 1 Mb
The Impact of Executive Leadership in Driving Customer Service Excellence
By Peter Berry
Download the presentation (PDF) 75 Kb
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Become a member and contribute directly to the speech industry, as well as receive member benefits.
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